Cant get it to open

I loved the free version but hated all the ads so I purchased it only to find I cant open it. Did the standard check for updates, cleared ram and tried reinstalling it but it still wont open. Worst of all I need to create an account to send to a "bug report" I dont have time for this. Waste of money until the come up with a fix.

Welderbarbie about TETRIS® Premium, v1.6.0